We're Hiring

Technical Support
Engineer (IT Infrastructure & Security)

Dubai, UAE |  Full-Time |  Immediate Joining Preferred

Are you ready to take your IT career to the next level?
Join NGT Technology, a growing systems integrator in Dubai, and work hands-on with enterprise-grade technologies across cybersecurity, infrastructure, and cloud environments.

Who We’re Looking For

  • 1–3 years of hands-on technical experience across infrastructure or cybersecurity
  • Practical exposure to at least 50–60% of the technologies listed
  • UAE driving license is strongly preferred
  • Strong troubleshooting, documentation, and communication skills
What You’ll Be Doing

Participate in IT infrastructure and cybersecurity project implementation

Support end-users and business environments across cloud, server, security, and networking stacks

Handle L1/L2 support tasks, assist in configurations, deployments, and client troubleshooting

Work on preventive maintenance, system audits, and solution rollouts as part of our service delivery

Engage in both new deployments and existing client support, including AMC-covered customers

What We Offer

Real-world exposure to enterprise IT solutions

Opportunities for certifications and technical skill development

Long-term growth path in cloud, cybersecurity, or infrastructure engineering

Supportive team culture focused on excellence and innovation

Key Technical Areas & Technologies You’ll Work With

Cybersecurity

  • Firewalls (e.g., Fortinet, SonicWall, Palo Alto)
  • Endpoint protection platforms (e.g., Trend Micro, EDR, XDR solutions)
  • Email security systems (e.g., Barracuda, Trend Micro Hosted Security)

Systems & Infrastructure

  • Windows Server environments (e.g., Active Directory, DNS, Group Policy)
  • Microsoft 365 administration (Exchange, OneDrive, Security & Compliance)
  • Backup & recovery (e.g., Veeam, Acronis, NAS/SAN-based solutions

Cloud & Virtualization

  • Public cloud platforms (e.g., Microsoft Azure, AWS)
  • Virtualization platforms (e.g., Proxmox, VMware, Hyper-V

Networking & Communication

  • Routing & switching (e.g., Ruckus, CommScope)
  • Wireless systems (e.g., Ruckus APs)
  • SD-WAN solutions (e.g., Fortinet SD-WAN)
  • IP telephony & contact center technologies (e.g., IP PBX, SIP platforms)

As a fast-growing company, we are always seeking quality talent. We look for people with expertise & self-confidence.

We're more than a workplace. We're a family.

At the heart of Dubai's technology hub, NGT Tech has the most beautiful office space with a stunning view of the city.

Join Our Team